When you’re on vacation, everything should feel special. While there’s room for comfort and familiarity, there’s usually no place for humdrum or common for the time and monetary investment that a getaway essentially is. And that alignment of what a great escape can and should be is where a lot of ALG Vacations® hotel partners converge, and exactly why we choose to work with the properties we do.
That said, “extraordinary” means something different to every hotelier, which is part of what makes traveling to even the most popular, most well-visited destinations continuously exciting. And that’s exactly why travelers should venture out to experience Kempinski Hotel Cancun.
What Makes Kempinski Hotel Cancun So Special?
Flying below the radar for all-inclusive resorts, this edition of Hotel Confidential is all about answering that question, and we’re glad you asked.
First, let’s go over the expectations, like a beachfront location. Built directly on the very best part of the Hotel Zone, the best beach area in all of Cancun and world-class for luxury and service, this all-inclusive hotel has endless ocean views … not least of all from every. Single. Room.
That’s right – every one of the beachfront accommodations have views of the ocean beyond as the start of their in-room amenities list. At the tippy top of the already opulent room categories – all distinctive for their elegant, sophisticated, and timeless design, from floor materials to wall textures – is the 2,464-square-foot Presidential Suite on the top level. A full living room, dining room, kitchen, outdoor hot tub with private terrace, and king bed, are all furnished with luxurious but classic details that are chosen for how they complement the turquoise blue of the Caribbean Sea visible just beyond.
This continues on to the marble bathroom, too, which comes fully stocked with Salvatore Ferragamo bath amenities. And after the lucky pair departs their suite, they have access to The Club Lounge, which offers personalized service such as private check-in, additional perks like exclusive culinary presentations that are changed out throughout the day, and fine wines. But here’s our pro-tip: you don’t need the Presidential Suite to gain entry to this amenity. Anyone staying on the Club Floor has access.
As tempting as it may be to bury oneself in the snacks and room service of these more private areas, this resort makes it well worth it to spend time in the more general areas. There are two AAA Five Diamond-awarded fine dining restaurants at the Kempinski Hotel Cancun and both are included in the new Endless Flavors all-inclusive experience. Don’t let the simplicity of the name The Club Grill fool you – it’s classy fine dining experience serving up gourmet dishes like seared foie gras with caramelized plums and chocolate sauce, lobster Thermidor, beef filet with truffle demi-glace, roasted duck with macerated apples and tequila and agave honey sauce, and three types of souffle, all to the sounds of a live jazz pianist who plays nightly.
At Fantino, it’s a Mediterranean menu that enchants, in a sophisticated, sparkling setting. Guests love the truffle burrata, carrot soup with scallops and ricotta ravioli, jumbo shrimp with pumpernickel gnocchi, rack of lamb, pan-seared octopus with pomegranate reduction and orange, Cornish hen with date sauce, and more.
These two restaurants are strong selling points for choosing the new Endless Flavors all-inclusive offer, which provides three gourmet meals daily – breakfast buffet at El Café Mexicano, lunch at Caribe Bar & Grill or D-Lounge, and dinner at the aforementioned restaurants, plus drinks at a premium bar.
But perhaps the most signature and extraordinary service they offer is their Lady in Red – “the most attentive host at the heart of the Kempinski Hotels, providing thoughtful, individual, and intuitive help and expertise,” a brand spokesperson tells us.
“This impeccably dressed host in striking red has unrivalled knowledge about the hotel and the local area, and looks after each guest attentively and thoughtfully, and for more than a decade, every guest has been welcomed by our Lady in Red,” they continued.
Essentially a brand ambassador, these special concierges are able to help with last-minute requests, access rare and special experiences, provide property- and destination-specific advice, and more. Tell your customers to ask them about the spa, for any hacks and tips to make the most of their stay, and ideas on how to make a special occasion even more so. According to our inside sources, summoning the complimentary services of a Lady in Red is the key to making what’s already a pinnacle stay an extraordinary experience in the heart of the Hotel Zone in Cancun.
